Care and support plans
Care and support plans are for anyone who needs care or cares for someone else.
A care and support plan explains:
- the type of support you need
- how this support will be given
- how much money your council will spend on your care
This means you can:
- stay as independent as possible
- have as much control over your life as possible
- do the things you enjoy
- know what type of care is right for you
- understand your health condition and care needs better
It also helps your family and friends understand how they can help you.
How to get a care and support plan
First, you'll need to contact the council and ask for an assessment of need.
There are 2 types of assessment:
- needs assessment - if you need care yourself
- carers assessment - if you need help caring for someone else
Once the assessment is complete, you will be given a care and support plan.
What your care and support plan includes
Care and support plans include:
- what's important to you
- what you can do yourself
- what equipment or care you need
- what your friends and family think
- who to contact if you have questions about your care
- your personal budget (this is the weekly amount the council will spend on your care)
- what care you can get from your local council
- how and when care will happen
If you're a carer, it will also include:
- respite care options so you can take a break
- details of local support groups
- training, such as how to lift safely
Your care and support plan will be reviewed regularly to see what's working and not working, and if it's still the best support for you.
How to complain about an assessment or care plan
If you're not happy with how your assessment or care plan was done, you have a right to complain.