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Plymouth, South Hams and West Devon Wheelchair Services

The wheelchair service is for residents currently registered with a GP in the Plymouth, South Hams and West Devon areas.

Contacts details

Address:Unit K1
Eagle Road
Langage Business Park
PL7 5JY
Telephone number: 0808 196 2696
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The wheelchair service is for residents currently registered with a GP in the Plymouth, South Hams and West Devon areas.

The service will provide you with all NHS wheelchair services, including

  • clinical assessments
  • specialist seating
  • delivery
  • repairs and maintenance
  • collection when the wheelchair is no longer required

We provide a free collections service. Wheelchairs are valuable, so we collect and recycle and refurbish them to an as-new condition for re-issue.

Referrals and Assessments

If you are an existing service user, you can self-refer into the service, or be referred by a qualified healthcare professional, who will send you a letter or call you to let you know if you meet the NHS Eligibility Criteria for a wheelchair.

A wheelchair assessment establishes your clinical needs and a prescription is made for the right wheelchair for you.

Your assessment will take place at our wheelchair clinic at Langage Business Park or at home or another appropriate location, i.e. school or health care setting.

When we call you to arrange your assessment appointment, you'll be given a choice of location and time slot.

Read our What Happens Next leaflet for more information on your assessment.

The average waiting time for an assessment is 6 weeks.

Repairs

If you need to arrange a repair on your wheelchair, you can call the main switchboard number 0808 196 2696 between 8.00am and 11.00pm, seven days a week, including bank holidays.

When you phone for an emergency repair, your message will be sent to the duty field service engineer, who will call you back within one hour. 

The emergency repair service is intended to support you within your home only. We may be able to help you if you have broken down at another location but this is not always possible.  You may also need to get yourself home, with help from a friend, carer or via public transport. 

We can provide details of insurance companies that offer home recovery for you and your chair.  Please call and talk to us to see how we can help you. 

Based: Plymouth

Our normal opening hours are 8am to 6pm, Monday to Friday

  • 17 to 25 years old
  • 26 to 64 years old
  • 65+
  • Cerebral palsy
  • Mobility issues
  • Multiple Sclerosis (MS)
  • Parkinsons
  • Physical disabilities

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