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COVID-19 support

Care Home COVID-19 Support Panel

Latest notices and updates related to COVID-19, specifically for care homes and nursing homes in Plymouth.



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Provider Outbreak Report

Please complete our short online Provider Outbreak Report form to let us know if you have an infection outbreak, how many people are affected and the dates.

The information you submit will help ensure our Commissioning Team can support you in the best possible way.


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It's that time again. Time to get your COVID-19 and Flu booster.

Have you, your colleges, or those people that you support had their COVID and Flu vaccinations yet?

If not, then it's quick and easy to make sure you received your vaccinations, and it only takes a few minutes.

Walk-in locations

If you are a frontline health and social care worker, then you can visit the Home Park Vaccination Centre, but there are other locations in the city that you can choose from.

The One Devon website contains all the information you need.


A full list of pharmacies offering both COVID-19 and Flu vaccinations is available on the NHS website.

National Booking Service

We have been advised that the National Booking Service is currently focused on the over-65s, but that from Monday, November 6 November all frontline health or social care workers will be able to book an appointment.

Remember to update the Capacity Tracker

Please ensure that you update the Capacity Tracker with the number of staff that have received their COVID and Flu vaccinations. 

Why is this important?

We need the vaccination data to be as accurate as possible, as we use it to inform all our planning decisions. If the data is wrong, then we might not be able to make the right decisions to support you and our most vulnerable adults within our city.

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The Devon COVID 19 Vaccination Support Team are here to help!



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COVID-19 Guidance Changes

Please follow the links below to familiarise yourselves with the new guidance:

On 31 March Managing healthcare staff with symptoms of a respiratory infection or a positive COVID-19 test result in conjunction with distribution of the letter to health and social care networks COVID-19: testing from 1 April 2023 - GOV.UK ( ​

On 3 April, DHSC and UKHSA released an updated version of the COVID-19 supplement to the infection prevention and control resource for adult social care.  This now includes the testing guidance and the old COVID-19 testing guidance has been withdrawn.​



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Free PPE Extended until 31 March 2024 

There is no more stock being added in, so once something has run out that is it and the item will not be available via the scheme

This means that the actual end point of the scheme is dependent on the item requested - more detail on that here.

The item list, updated regularly to show approximate stock levels, is here.

For more information, please follow the below link:

Free personal protective equipment (PPE) scheme - GOV.UK (


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The National Infection Prevention & Control Manual for England

The manual outlines 10 standard precautions to be used by all staff, in all care settings, at all times and for all patients

Please find the document here:

NHS England » National infection prevention and control manual (NIPCM) for England


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FREE Preventing Infection Workbook: Guidance for Care Home Staff

These workbooks provide:

  • Latest national guidance
  • Evidence-based information
  • 18 topics including the 10 Standard infection control precautions, Aseptic technique, Specimen collection, Preventing a UTI, Urinary catheter care, Viral gastroenteritis/Norovirus, Clostridioides difficile, MRSA and MRGNB
  • Each topic includes a 'test your knowledge' section

When 100% competency has been achieved, managers sign the 'Certificate of completion' at the end of the Workbook, providing evidence for CQC compliance

The Workbook is kept by the member of staff as part of their portfolio of evidence of learning and can be used as a reference guide for day-to-day working

If you would like to order these for your care home, please contact


  • the number of staff in your home and
  • the address of the home (including named contact)

The workbook will be posted free of charge - one workbook per patient-facing staff member


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Vital Infection Prevention Control & Winter Readiness Resource Pack

Essential resources available from UKHSA - please click on the link below to access

UKHSA Care Home and Residential Care Guidance - South West Councils (


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Order COVID-19 test kits

Please make sure you have enough test kits, in case of an outbreak

To order more, please use the GOV.UK website and enter your unique organisation number

Order coronavirus (COVID-19) tests for your organisation - GOV.UK


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