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Information and Advice - Improving Lives Plymouth

Information and Advice provides a specialist disability service to support people with physical or sensory impairment, disability, long term health conditions and mental health issues.

Contacts details

Address:Ernest English House
Buckwell Street
Telephone number: 0344 411 1444
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Information and Advice also work with patients and carers at Mount Gould Hospital and provides an advice service to adults and children with Cystic Fibrosis at Derriford Hospital.

We have Mental Health Support Worker's who are able to meet with clients and support them in accessing the Advice Plymouth and Information and Advice services. There are Drop-In service's at Crossroads and the Endeavour Block in HMS Drake. We also work closely with the Memory Service at Mount Gould and with the local Alzheimer society and visit the Glenbourne Unit.

Some of the issues we can support with are:

  • Benefits
  • Housing
  • Consumer Issues
  • Employment
  • Social Care

Patients can be visited whilst in hospital or when discharged from hospital care. Help can be given with completing application forms and assessing patients entitlement to disability benefits. 

Information and Advice also provides a benefits and general advice service to people, adults and children with Cystic Fibrosis at Derriford Hospital. This surgery approach continues to be a model of good practice for patients with long term conditions which could easily be extended to other patient groups.

Contracted Supplier Logo


  • Contracted and Approved Supplier
Based: Plymouth

Monday to Friday, 9am to 5pm

  • 17 to 25 years old
  • 26 to 64 years old
  • 65+
  • Learning disabilities
  • Mental health
  • Physical disabilities

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