Scope's helpline provides free, independent and impartial advice and support on issues that matter to disabled people and their families.
We're Scope, the disability equality charity in England and Wales. We provide practical information and emotional support when it's most needed, and campaign relentlessly to create a fairer society.
Our information officers can answer questions and talk you through a wide range of topics connected with disability, including:
- social care
- equipment and assistive technology
- housing and home adaptations
We can also put you in touch with local providers of information and support and other Scope services in your area.
Get online advice and support from Scope
Ways to use the helpline
Freephone and textphone
- Freephone: 0808 800 3333
- Textphone: Use Type Talk by dialling 18001 from a textphone followed by 0808 800 3333
All calls are free from a UK landline and from most mobiles. If you are calling from a mobile, please check with your network provider. If you are calling from a mobile or phone box and are worried about the cost, we can call you back.
British Sign Language (BSL) interpreters
You can access video calls with BSL interpreters, using the InterpretersLive! service.
Access interpreters on mobile, desktop and laptop for free!
If you prefer to talk to us in another language, call or email the helpline and tell us:
- your name
- preferred language
- contact number
We'll call you back with an interpreter from Language Line Solutions on the line.
This service is free and confidential.
Email and post
The helpline is a telephone service but you can also get help by emailing or writing to us:
- Email: firstname.lastname@example.org
- Write to: Scope, Landmark, 26 Whitehall Road, LS12 1BE
After you've used the helpline, please give us your feedback.
Online advice and support
You can also get advice and support on our website.
- Monday to Saturday, 8am to 8pm
- Sunday, 10am to 6pm and most Bank Holidays
- 17 to 25 years old
- 26 to 64 years old
- Brain injuries
- Cerebral palsy
- Communication impairments
- Down's syndrome
- Hearing impairments
- Learning disabilities
- Mental health
- Mobility issues
- Multiple Sclerosis (MS)
- Physical disabilities
- Visual impairments
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