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Advice Plymouth

Advice Plymouth is a formal consortium of not-for-profit advice agencies, commissioned by Plymouth City Council to deliver a co-ordinated advice and information service for the people of Plymouth.

It is made up of Plymouth Guild and Citizens Advice Plymouth

The service is available to people who live, work or study in Plymouth.

Contacts details

Address:Ernest English House
Buckwell Street
PL1 2DA
Telephone number: 03444 111 444
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How we can help

Benefits and Tax Credits

If you are uncertain about which benefit you are entitled to now or in the future, or if you wish to appeal against a decision by the Department of Work and Pensions.

Consumer

Your rights when you buy or sell goods. Action you can take to get money back, goods replaced, or repaired.

Employment

Employer and employee rights and responsibilities, including health and safety aspects, unfair dismissal, redundancy, discrimination, holidays, wages etc.

Housing

Your rights and status as a tenant. What you can do if you are homeless or in unsuitable accommodation.

Legal

Explain your legal rights, court procedures, legal documents etc.

Money and Debt

Do you need help with dealing with your debts, support with budgeting and managing your money.

Relationships

Your rights and responsibilities in an unmarried or married relationship, including children.

Tax

Do you pay tax on savings? Compensation, redundancy, pay etc.

Water Debt Gateway

If you have a debt with South West Water and need help, the FreshStart team are here to help you find a solution.

Based: Plymouth

Helpline open:
•Monday to Friday, 9am to 6.30pm
•Saturday 9am to 1pm

Ernest English House open between Monday and Friday, 9am to 5pm.

 

  • Everyone, regardless of age

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