You've changed your mind
There are certain steps you can take, depending on where you bought the item and how you paid for it. If you think there's a problem with the item, you might have different rights.
If the item you bought is defective or does not meet the seller's advertised claims, you may be entitled to a refund or replacement. You may also be entitled to compensation for any damages you have suffered as a result of the defective item.
If you would like to talk to someone, please contact Citizens Advice Plymouth.
- Changing your mind about something you've bought
- Cancelling a gym membership
- Cancelling a service you've arranged
- If you were misled or pressured into buying something you didn't want
- Cancel something you bought on hire purchase
This page is based on content that originated from Citizens Advice (adapted).
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