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Paying your water bill

Paying Water Bill Panel

If you pay for water without a metre, the water company expects payment in advance. If you think your bill is wrong, you should contact your water company. Before you do this, check:

  • it's in your name, especially if you've just moved  and may be billed for water the last resident used
  • it's for the same time period that it's usually for and not for a longer time period than normal for some reason
  • it isn't estimated.  Estimates are sometimes based on previous high water use
  • whether you're paying off money you owe on previous bills.

If you don't have a water metre, you will pay an unmeasured charge. This is often made up of a standing charge and a charge that varies.

This page is based on content that originated from Citizens Advice (adapted).



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