How to email, phone or visit Plymouth City Council if you need help, information or advice.

Contacts details

Address:71 New George Street
Telephone number: 01752 668000
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Call the council

Call the Contact Centre on 01752 668000.

We're open Monday to Friday from 9am to 5pm.

If you need to contact the Council outside of these hours please call 01752 668000 and you will be transferred to an automated phone system which will guide you to the correct department. 

Out of hours social and health care contact details

Visit the council 

The 1st Stop shop is at 71 New George Street, Plymouth PL1 1RJ. 

We're open Monday to Friday from 9am to 5pm.

Our busy period is usually between 10am and 3pm, but we'll always try to help.

How we can help

  • Council tax questions and advice
  • Housing benefit and housing options questions and advice
  • General customer services such as bus passes, parking permits and other council information

There's free Wi-Fi in the shop and computers are available to access council services with members of staff on hand to get you started.

Popular council email addresses

Write to the council

The address is Plymouth City Council, Plymouth, PL1 3BJ.

Based: Plymouth
  • Everyone, regardless of age

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