COVID-19 - Counselling and Emotional Support - Caring For Plymouth

Updated 12 October 2022

• Citywide
• National

Age UK Plymouth

A shop 'n' drop service for older people plus a phone friends welfare call to those isolated. Demand for these services is high, but can be accessed by telephone (9am-5pm) or by email.

Andy's Man Club

Andy's Man Club is peer to peer support for any man over 18. The group meets every Monday evening from 7pm (except bank holidays). 

British Red Cross

A specialist service for those people who have suffered a traumatic bereavement or who are suffering with complex grief.

CALM Helpline

Confidential, anonymous and free support, information and signposting to men anywhere in the UK.

Devon Mind

If you are feeling anxious and concerned at this time you can speak to one of our team by telephone or email. 

Hamoaze House

Support for people whose lives are affected by substance use.  

Harbour Plymouth

Harbour offer harm reduction advice, treatment and support around a range of substance misuse issues and problems.  

Head Space Plymouth- Colebrook

Help and support for people approaching a mental health crisis. Call  07890 257614 between 6 and 10pm each evening.

Jeremiah's Journey

free support to children, young people and their parents/carers who have or are about to experience the death of someone special. Call 01752 424348 Monday, Wednesday, Friday 12 noon - 1 pm.

Livewell South west- Plymouth Options

Plymouth Options are able to provide support via telephone appointment, video consultation or an offer of computerised CBT. Due to COVID-19 we are not able to offer face to face appointments at this time. Make a referral online or email plymouthoptions@nhs.net. If you are not able to refer in this way we can accept referrals via our phone line on 01752 435419 but there may be a delay due to our limited admin resource.

Macmillan Cancer Support

Support, guidance and information Any pre-booked appointments will now be taking place over the phone; counselling appointment via this method where possible.

Marbles Lost and Found

A general mental health information hub produced by a Plymouth mental health service user who by sharing their journey hopes to help others. Lots of helpful local information and links.  

Memory Matters

Telephone support for people in Plymouth and Cornwall living with dementia. 

Moments Café and Memory Matters Dementia Hub

Support is now available via the telephone only (Monday to Friday).

Relate Plymouth

We are now offering face to face sessions and we are working in a COVID safe  environment.

SALT (Sexual Abuse Listening Therapy) South West

Listening therapy for female adult survivors of childhood sexual abuse. Some support also available for close partners/supporters of survivors.

Samaritans of Plymouth, East Cornwall and South West Devon

A webcam counselling service from week beginning Monday 30th March, for individuals and couples, available on the website.

Simply Counselling

Counselling service for individuals and families affected by domestic abuse.

Sunflower Women's Centre

For women with support needs, including mental health. Will remain open for those who are experiencing a decline in their mental health and wellbeing who need emergency non-medical support, particularly linked to domestic abuse.  

Age UK National Advice line

Services for anyone over 50. National Advice line 0800 055 6112 open every day 8am-7pm. 'Call in Time' telephone befriending service via the website.

Alzheimer's Society

Dementia Connect Support Line for people affected by dementia during the pandemic.

Campaign Against Living Miserably (CALM)

Support for men. Telephone helpline is open 5pm to midnight each day. Webchat also available 5pm to midnight each day (accessed via the website). 

CRUSE Bereavement Care National Helpline

Free and confidential one-to-one support for bereaved people, friendship support groups. Call the national helpline for one-off support. Lines open 9:30am to 5pm, Monday to Friday and 9:30am to 8pm, Tuesday, Wednesday and Thursday.

FRANK

Free and confidential one-to-one support for bereaved people, friendship support groups. Call the national helpline for one-off support. Lines open 9:30am to 5pm, Monday to Friday and 9:30am to 8pm, Tuesday, Wednesday and Thursday.

National Self Harm Network

Provides crisis support, information and resources, advice, discussions and distractions. Closely monitored, available 24/7 

Respect Phoneline

A team of friendly Advisors who will listen without judgment and offer you honest advice to help stop use of violent and abusive behaviours. The phone line is open Monday to Friday and webchat can be accessed via the website.

Shout 

Text 'Shout' to 85258 and a trained Crisis Volunteer (CV) will be available to chat. Designed to help individuals to think more clearly and to take their next steps to feeling better.

Silverline

Free and confidential one-to-one support for bereaved people, friendship support groups. Call the national helpline for one-off support. Lines open 9:30am to 5pm, Monday to Friday and 9:30am to 8pm, Tuesday, Wednesday and Thursday.

Latest COVID-19 guidance

For the latest COVID-19 guidance and information, please view the GOV.UK website.

If you need medical help, go to NHS 111 online.

Read the latest Government COVID-19 guidance

How to submit an organisation or community group to this website

If you are an organisation or community group and can help people during the COVID-19 pandemic, please complete our online form and we will add you to this directory.

Submit your offer of help and support 

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