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Updated 3 November 2020

Download and print a copy of the Icon for pdf Can I help you? card [95.69KB] to give your contact details to those who might need help.

How to stay safe when accepting help from others

  • If you are receiving voluntary help do not share financial details like credit/debit card numbers or personal information.
  • If someone you don't know calls at your home, always ask for ID and always ensure you are comfortable sharing details like your phone number or address.
  • Only provide information on a need to know basis and if you have seen ID. Do not feel pressured into providing information.
  • If you have doubts about those who are approaching you, and are concerned, it is advised that you don't engage, and report serious suspicious behaviour to the police.
  • Remember that genuine volunteers have been instructed not to enter your home and should all have documentation proving their status.