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Updated 5 January 2021



You must wear a face covering on public transport in England. You will be breaking the law if you fail to do so and could be fined.

A face covering is a covering of any type which covers your nose and mouth.

Some people don't have to wear a face covering for health, age or equality reasons.

You should remove your face covering if asked to do so by a police officer or other relevant person.

It is important to wash or sanitise your hands before and after touching your face covering.



Are you exempt from wearing a face covering?

You will be exempt from wearing a face covering if you:

  • are a child aged 11 or under
  • have a disability
  • have a learning disability
  • have any communication needs that require you to lip read
  • have a health problem or condition that could be affected by wearing a face covering for example, problems with your breathing

If you are unsure about whether or not you are exempt you can check the full list of exemptions on GOV.UK.

How to wear and make a cloth face covering

Find out how to make your own cloth face covering

On your journey

Help keep yourself, other passengers and transport staff safe by taking the following precautions:

  • ensure you maintain social distancing, where possible, including at busy entrances, exits, under canopies, bus stops, platforms or outside of stations
  • limit the number of people that you come into contact with, for example avoid peak travel
  • wash or sanitise your hands regularly
  • avoid touching your face
  • cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing
  • travel side by side or behind other people, rather than facing them, where seating arrangements allow
  • touch as few surfaces as possible
  • stay outdoors, rather than indoors, where possible
  • minimise the time spent close to other people, where possible
  • avoid loud talking, shouting or singing
  • dispose of waste safely, including items such as disposable face coverings
  • be prepared to queue or take a different entrance or exit at stations
  • wait for passengers to get off first before you board
  • wait for the next service if you cannot safely keep your distance on board a train, bus or coach
  • avoid consuming food and drink on public transport, where possible
  • respect other people's space while travelling
  • be aware of pregnant, older and disabled people who may require a seat or extra space
  • be aware that not all disability is visible and some people may be exempt from wearing a face covering

Treat transport staff with respect and follow instructions from your transport operator. This may include:

  • notices about which seats to use or how to queue
  • additional screens, barriers or floor markings
  • requests to board through different doors or to move to less busy areas

Completing your journey

When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible

Plymouth Citybus

Read face covering guidance from Plymouth Citybus


Read face covering guidance from Stagecoach

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