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Updated 17 April 2020


Information and advice from Citizens Advice

Check if something is a scam

Make sure you only use trusted sources of information about coronavirus.

Don't give money or personal details to anyone you don't know or trust - for example, if someone knocks on your door and offers to help.

Check if something is a scam.

Information and advice from The Money Advice Service

Information and advice from Turn2Us

Information and advice from Plymouth City Council

Council Tax

If you are working age and on Council Tax Support you will get £150 discount off your Council Tax bill for 2020/21.

Those already on Council Tax Support will automatically get £150 off their bill and do not need to do anything differently.  The Council Tax bills for 2020/21 will be reissued to reflect the new discount in April.

The same discount will be applied to any new Council Tax Support customer over the coming months whilst funds are still available.  So if you are struggling financially - for whatever reason - you can apply for Council Tax Support on our website.

Disabled Facilities Grant

Due to Coronavirus (COVID-19) measures, we are unable to safely progress all adaptations.

Adaptations which are currently underway and have contractors on site will not be affected.

Adaptations that have not yet started will be reviewed on a case by case basis.

Payment deferral for self-employed

If you are self-employed you can request your council tax bill payments be deferred until July. Your total amount due for the year will not change but we will instead change your installment due dates by reproflling your bill. To request your payments be deferred please complete the online form. 

Payment deferral request

If you are not self-employed but are struggling to pay please visit our Council Tax Support page to see if you're eligible for assistance. 

For anything else please use our general enquiry form to contact us.

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