COVID-19 Money, benefits and payments

Updated 17 April 2020

Contents

• Citizens Advice
• The Money Advice Service
• Turn2Us
• Plymouth City Council

Information and advice from Citizens Advice

• Coronavirus - what it means for you
• If your employer has told you not to work
• Check what benefits you can get
• If you're self-employed
• If you can't pay your bills
• If you want a refund
• Check if there are changes to your benefits
• If you're worried about working

Information and advice from The Money Advice Service

• If you're self-employed or a sole trader
• If you work in the gig economy
• If you're employed
• If you run your own business
• If you can't work because you have to look after someone with coronavirus
• If your child's school has closed
• If you're worried about childcare costs
• If you're getting free school meals
• If you're worried about losing your job
• Benefit changes because of coronavirus
• Coronavirus and disability benefits

Information and advice from Turn2Us

• Coronavirus is affecting my income or meant I lost my job
• I want to apply for Universal Credit
• Coronavirus is affecting my business
• I was unemployed before the coronavirus situation

Information and advice from Plymouth City Council

Council Tax

If you are working age and on Council Tax Support you will get £150 discount off your Council Tax bill for 2020/21.

Those already on Council Tax Support will automatically get £150 off their bill and do not need to do anything differently.  The Council Tax bills for 2020/21 will be reissued to reflect the new discount in April.

The same discount will be applied to any new Council Tax Support customer over the coming months whilst funds are still available.  So if you are struggling financially - for whatever reason - you can apply for Council Tax Support on our website.

Disabled Facilities Grant

Due to Coronavirus (COVID-19) measures, we are unable to safely progress all adaptations.

Adaptations which are currently underway and have contractors on site will not be affected.

Adaptations that have not yet started will be reviewed on a case by case basis.

Payment deferral for self-employed

If you are self-employed you can request your council tax bill payments be deferred until July. Your total amount due for the year will not change but we will instead change your installment due dates by reproflling your bill. To request your payments be deferred please complete the online form. 

Payment deferral request

If you are not self-employed but are struggling to pay please visit our Council Tax Support page to see if you're eligible for assistance. 

For anything else please use our general enquiry form to contact us.

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