Toggle menu

COVID-19 Plymouth Adult Safeguarding

This page is no longer being updated. Please refer to the Government website for the latest Coronavirus (COVID-19) information and guidance.


COVID-19 Large Promotional Banner

Updated 9 December 2021

During the COVID-19 crisis, it is particularly important to safeguard adults with care and support needs.

They may be more vulnerable to abuse and neglect as others may seek to exploit disadvantages due to age, disability, mental or physical impairment or illness. These groups may be targeted because of a number of factors. Generally speaking they may need assistance with some tasks, be less up to speed with technology, more welcoming of new contacts, more trusting and - for many older people - wealthier.

There is evidence that social isolation increases the likelihood of abuse. Many older and disabled people spend long periods at home alone, and now as the whole nation is being asked to stay at home the same groups are more likely to be alone rather than in a family group.

At a time of international crisis, those who seek to exploit these vulnerabilities are quick to act. We will all have been warned of new scams offering help and advice on COVID-19 or with financial assistance. Many of us will have concerns for family members who may fall prey to fraudsters.

Adult safeguarding arrangements in Plymouth remain the same as always, and now more than ever we all need to be vigilante and report anything that we may be concerned about.

You can report any concerns onlineor by calling 01752 668000 - remember Don't tolerate it...Don't ignore it....Report it!

More information is available on our web pages

COVID-19 Safeguarding Adults A5 Promotional Poster

Plymouth Adult Safeguarding Leaflet Front Cover

Why do we need to safeguard adults?

  • Everyone has the right to live their life free from violence, fear and abuse
  • All adults have the right to be protected from harm and exploitation
  • Not everyone can protect themselves
  • All adults have the right to independence, which may involve risk.

Which adults are at risk?

People aged I 8 or over who:

  • May rely on other people or services for the care and support with day to day tasks because of their age, physical or learning disability, mental health need or involvement in substance misuse
  • May lack mental capacity
  • May not be able to speak up for themselves
  • May neglect themselves and/or their home.

Adults at risk can be

  • Physically abused
  • Psychologically abused
  • Financially abused
  • Sexually abused
  • Discriminated against
  • Neglected

Abuse can take many forms such as

  • Shouting or swearing, which makes a person fearful
  • Hitting, slapping or pushing
  • Unwanted touching, kissing or sexual intercourse or sexual contact to which a person cannot consent
  • Not being cared for properly or denied privacy, choice or social contact
  • Money or property was taken without permission or under pressure
  • The pressure to sign over money or property or financial transactions to which a person cannot consent
  • Domestic abuse, which includes incidents of controlling, coercive or threatening behaviour, honour-based violence and female genital mutilation
  • Modern Slavery, encompassing human trafficking, forced labour and domestic servitude.

Who can I tell?

If you see or hear about something that could be abuse or if someone tells you that something has happened to them which could be abuse or neglect contact Plymouth City Council on 01752 668000.

If a crime has been committed, you may also contact Devon and Cornwall Police on 101. In an emergency dial 999 for example, when a crime is in progress, or someone's life is at risk because of violence or serious illness or injury.

Plymouth Adult Safeguarding Leaflet Back Cover

COVID-19 Friends Against Scams Poster

Tricky Friends

'Tricky Friends' is a short animation to help people to understand what good friendships are, when they might be harmful, and what they can do.

It is important that people with learning disabilities and autism, those who have cognitive difficulties, and also children and young adults, have positive opportunities to make and maintain friendships. This is designed to help them to do this, to reduce the risk of harm and exploitation in groups who may be less able to recognise the intentions of others, and to raise awareness of issues like exploitation, County Lines and cuckooing.

The animation is only 3 minutes long and can be used with or by anyone - carers, family, organisations, groups.


Latest COVID-19 guidance

For the latest COVID-19 guidance and information, please view the GOV.UK website.

If you need medical help, go to NHS 111 online.

Read the latest Government COVID-19 guidance

How to submit an organisation or community group to this website

If you are an organisation or community group and can help people during the COVID-19 pandemic, please complete our online form and we will add you to this directory.

Submit your offer of help and support 

Is the information correct?

Let us know if the information on this page needs updating.

Want to create a page on the Plymouth Online Directory?  Register for free and add a page - it only takes a few minutes.

Stay Home If Unwell Promotional Banner

Share this page

Share on Facebook Share on Twitter Share by email