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Complete Independence

Complete Independence's vision is for deaf and disabled people to live in a world where they feel equal, valued by society and able to live independently.

Contacts details

Address:Unit D4
18 Davy Road
Telephone number: 01752 289776
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We are passionate about promoting and ensuring that deaf and disabled people have full access to all necessary services and feel like valued members of their community.

How we can help you? 

Supported Living

We are passionate about promoting and ensuring that deaf and disabled people can have full access to all services they need, feel like valued members of their community, and be able to live independently.

Empowering you to live independently by giving you the extra support that you may need. Our services can support you within, but are not limited to:

  • Mental health support
    Managing and building positive mental health practices that you can utilise on a day-to-day basis.
  • Learning difficulties
    Making services and society accessible by providing tools to maximise your understanding
  • Disability support
    Supporting people both at home and within the community to help them continue to live independently and make their own life choices.
  • End-of-life support
    Our support workers will work alongside people who are in the last months or years of their lives, providing high-quality support and ensuring comfort and dignity are at the forefront of the service. 
  • Deafblind support
    Our support workers are trained to communicate with deafblind people and those with visual loss/impairment. Support can help deafblind people feel part of a community. 

The number of support hours can vary; the hours can be used on an ad hoc basis, daily, or weekly basis at a time and place of your choice.

Where we can offer support

  • Providing accessibility 
  • Social events
  • In the home 
  • Doctors appointments

What we can support you with?

  • Developing life skills, e.g. budgeting 
  • Travelling 
  • Managing appointments 
  • Domestic duties
  • Social events 
  • Education and career
  • Managing emotion 
  • Financial matters
  • Managing paperwork and correspondence
  • Family support
  • Structure and routines
  • Making important decisions and life choices
  • The transition from school or college to work

Direct Payments

The Direct Payments Scheme is a UK Government initiative that allows you to receive a personal budget from your council to help you pay for the care and support you need day-to-day. 

It gives you more flexibility, control, and choice over arranging your support than if you were to take the traditional route of it being arranged by your council.

It allows you to take full responsibility for your care by either employing a personal care assistant or commissioning services for yourself. 

This scheme is available in England, Scotland, and Wales. However, if you live in Scotland or Wales, you will need to contact your council directly. To be eligible, you must also be over the age of 16 and have been assessed by social services.

You can use direct payment for a variety of things, such as services, equipment, or activities that meet your social care needs. 

Like many people, you may decide to choose a support provider to take on all the employment duties and responsibilities and include this in the amount it charges.

We can assist you with managing support, timesheets, and the administrative load to make the support provision as manageable as possible.


Befriending offers supportive, reliable relationships through befrienders to people who would otherwise be socially isolated. Befriending often provides people with a new direction in life, opens up a range of activities, and leads to increased self-esteem and self-confidence.

Deaf and disabled people

We have an amazing support team that is here to talk, laugh, and build lasting friendships with you. As a deaf or disabled person, it can sometimes feel isolating and lonely if you do not feel like you have anyone to talk to or do not have access to social events and groups. That's why we offer our befriending service, where you can have some regular company, either by phone, text message, email, or face-to-face. 


We believe that everyone should be able to lead full and independent lives, no matter their age. No one should feel lonely or isolated, so we decided to offer a befriending service. Whether it's a phone call for you to talk over the events of your day or a face-to-face meet-up with one of our team members, we are here to help you live your life to the fullest. 

Role models

Our role models work alongside Deaf and disabled people to support them in making healthy and positive lifestyle choices. They act as positive role models as they prepare young deaf and disabled people for adult life.

Role models can help young deaf and disabled people avoid the negative social experiences that deafness can bring while helping them navigate some of the hardest years of their lives.

Our role models work alongside our clients to guide them through their transition into adult life, helping them with employment and training opportunities, life skills, and building strong and healthy relationships with themselves and others. 

Access to work

We understand that acquiring and then maintaining a job, whether that be full-time or part-time, can be difficult. We aim to work with our clients to support them on their employment journey and provide them with a high-quality service while in employment.

Aimed at supporting deaf and disabled people to take up and remain in work, Access to Work (ATW) is a government programme that offers support based on your needs, which may include a grant to help cover the costs of practical support in the workplace.

There is a wide variety of support available through us, including, but not limited to, a communicator, a support worker, or a job coach. 

If you believe that you are in need of support within your workplace that isn't covered by reasonable adjustments from your employer, you will first need to apply to Access to Work. This can be done in several ways, and we are here to guide you through the process.

We are able to provide a variety of services to those in receipt of an Access to Work grant. 

Access to Work provides personalised support to a wide range of deaf and disabled people, from people in paid employment to someone doing a job interview. 

Whether you have been in the role for a while or are just starting a new job, we are able to help.


The whole team has been amazing from the start. They have guided me expertly through the complicated process and arranged support very quickly as soon as it was confirmed.

So much care was taken to match me up with two support workers who had the exact skills and experience that were needed, as well as people who they knew I would get along well with too. I have felt so much relief from working with my support workers, who have helped me with an overwhelming backlog of tasks that I couldn't complete due to my physical disability. 

Working with these wonderful people makes the workday an absolute pleasure, and we have so many laughs together. My quality of life and self-esteem have improved tenfold already in just the first month! I highly recommend contacting this company; they make everything so easy.

Thank you!
Supported Living Client

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Price: Please contact us for information about our costs
Based: Plymouth
  • Everyone, regardless of age
  • Hearing impairments
  • Learning disabilities
  • Physical disabilities

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