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Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers support, information and assistance to patients, relatives and visitors.

Contacts details

Address:Derriford Hospital
Level 7
Telephone number: 01752 439884 / 01752 432564

This includes:

  • Providing information about hospital services
  • Offering advice on where to go to get health information
  • Helping with problems that you haven't been able to sort out with staff on a ward or in a clinic
  • Helping your make a complaint, including independent organisations that can help you with a complaint
  • Listening to your views on how we can improve our services, and pass this on to the appropriate people for action.
Based: Plymouth

When is it on:   Monday to Friday, 9am to 5pm

  • 17 to 25 years old
  • 26 to 64 years old
  • 65+

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