Personal alarms by SECOM CareTech

Choose a service

With 3 unique offerings, you can find a CareTech solution that works for you.

Care Hub

Combining the freedom of a pendant alarm with an in-home alert system, Care Hub offers instant help with emergencies at home and in the garden.

Care Hub Plus

Care Hub Plus comes with the added benefit of fall detection, a sophisticated technology that can tell if you've fallen over.

Care Go

Feel confident out and about with Care Go, a discreet range of GPS personal alarms with 2-way emergency communication.

How our personal alarm service works

Wear your alarm

You can wear your device on a necklace or wristband. Keep it with you at all times, even in the bath or shower.

Press the button

If you feel unwell, suffer a fall or need help in an emergency, press the button on your pendant alarm.

SECOM Care app

Your emergency contacts will be notified right away. They can respond to your alarm or escalate it to us.

24-hour monitoring

If your emergency contacts aren't available, we'll step in right away. We'll assess the situation and call the emergency services if you need them.

Not ready for a personal alarm?

Personal alarms are proven to help those at risk of a fall or medical emergency. Personal alarms aren't for everyone though, which is why we've created Care Alert, an innovative monitoring system that doesn't use wearables.

Care Alert uses an array of motion detectors to monitor activity in your loved one's home. If a family member is inactive, the temperature drops or they forget to take their medicine or close the front door, a notification is sent straight to your phone so you can deal with the problem right away.

If you or a loved one isn't ready to wear a personal alarm but needs extra support, check out our Care Alert system. It's a great alternative to traditional telecare and offers peace of mind for the whole family.