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Connect - Yourway

Sometimes known as domiciliary care or floating support, outreach provides flexible and tailored support for people with autism or learning disabilities. Outreach services are usually for people who live in their own homes and need support to remain independent. 

Contacts details

Ensign House
Longbridge Road
Telephone number: 01752 546444
Get Directions View on Google Maps

All outreach activities are focused on achieving positive outcomes for people. We work together to design and deliver support that promotes greater independence, confidence and self-esteem.  

Whether someone needs only a few hours each week, or an intensive period to work towards a specific objective, our experienced staff will support people to achieve their goals. 

We provide personalised support with:  

  • developing and maintaining life skills, such as food shopping, cooking and household chores 
  • help with finances and budgeting, and to maintain a tenancy 
  • healthy lifestyles such as food and nutrition planning, sporting activities 
  • voluntary or work placements 
  • travel training 
  • social life and leisure activities such as attending clubs, organising trips and holidays 
  • college activities and college work 
  • personal care. 
  • Our innovative staff teams work with the people we support to develop new outreach opportunities. As the people we support develop their skills, we adapt our services to meet their changing needs.

We provide a diverse range of Outreach services and an 'out of hours' service seven day a week

Specialisms and services

  • Personal care
  • Learning disabilities

Yourway 1


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What happens once I choose Yourway?

When you choose Yourway we will visit you to talk about the support you need and how we can help. We will take time to get to know you - what you like and don't like, and how you want to live your life. We will make a plan with you and agree:  

  • When we will provide support and how long for, such as days of the week, and times of day. 
  • Who will provide the care and support to you. We may already have staff working in your area, or we may even need to recruit a new team member especially to support you. 
  • Who will support you is really important - it's your home, and you need to be comfortable and feel safe. We will give you as much choice as possible. We will also meet any other important people who support you, so we are clear about your expectations as part of your wider team. 
  • Working Together works 

Involving the people we support and their families in the creation of the support plan is key to a successful service. We use staff matching tools to identify the characteristics of the ideal support worker and create bespoke job adverts with the person we support and their family. They are then involved in the short listing and interviewing of each person and decide who they would like to work with.  

Yourway's Outreach service is as flexible as you need it to be; a support worker comes to you, when you need it, to support you with areas of your life where you want it. 

Based: Plymouth
  • 17 to 25 years old
  • 26 to 64 years old
  • 65+
  • Autism
  • Dementia
  • Learning disabilities
  • Mental health

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