Positive Steps Care and Support Ltd
Positive Steps Care and Support Ltd is a care provider for people with diverse requirements and complex needs who are supported to be able to live at home and gain access to the community around them.
Positive Steps Care and Support Limited offers a wealth of knowledge and experience to meet the needs of the people using the service.
Care is provided in partnership with service users, their carers and relatives whilst respecting their diverse needs, preferences and choices.
We make it our standard practice for a member of our management team to visit each service user before commencing the service. This is in order for us to understand the individual situation and then provide the most suitable package accordingly.
Positive Steps Care and Support Ltd provide experienced staff with the individual's personality, personal interests, aspirations and well-being in mind.
This is achieved initially by a service user assessment and working with the individual to capture and document their person-centred support plan, ensuring a standard of excellence, which embraces the fundamental principles of commendable care and support.
This is witnessed and evaluated through the practice, conduct and control of quality care/support within these environments.
Positive Steps Care and Support Ltd aims to provide a service which safeguards and promotes the health, welfare and life of vulnerable people living in their own homes.
Positive Steps Care and Support has a person-centred approach that aims to deliver a service of excellence. Our staff are committed to meeting aims and objectives.
Positive Steps Care and Support Limited offers highly trained experienced staff to help organisations in their times of need.
Our experienced team will listen to your requirements and endeavour to match the staff to the shift required to compliment your already existing team.
Once you have put through your request for agency staff our team will start identifying available support staff immediately and aim to cover it within 15 minutes of your initial call. We will keep you up-to-date every step of the way, reassuring you that until we have covered your outstanding shift, we will not rest.
We are confident that you will be incredibly happy with the support from the office team, building good positive working relationships and knowing your request, at your time of need, is always a priority to us.
Our support staff are experienced, motivated and will always go the extra mile to help and fit in as one of your regular staff. You can be confident they are all DBS checked and crossed referenced with a minimum of two professional references.
We operate 24 hours a day 7 days a week and always happy to take your call on 01752 393285
- We are driven with passion, enthusiasm and innovation.
- We are committed to delivering the very best care and support.
- The people whom we are supporting will be treated with the utmost respect and dignity.
- We will empower people to have choice and control over their support.
Positive Steps Care and Support Limited has been established to make a difference to the people that use our service.
We support people with diverse requirements that can often be complex needs in their own home and in the community.
Positive Steps is supported by an enthusiastic, motivated and dedicated professional office team who all have previous experience in Health and Social Care. They share the same vision to strive to deliver an outstanding service to people who choose to use Positive Steps Care and Support.
We will continuously learn and review the way we work to ensure we deliver a service that exceeds your expectations and continue to make positive steps to improve lives by supporting them reach their goals and aspirations.
- Plymouth City Council Contracted Supplier
Our office is open Monday to Friday, 9am to 5pm. A member of our office team will be on call for any emergencies weekday nights and weekends.
- 12 to 16 years old
- 17 to 25 years old
- 26 to 64 years old
- Respite care
- Brain injuries
- Cerebral palsy
- Communication impairments
- Domiciliary care
- Down's syndrome
- Drugs and alcohol
- Eating disorders
- Hearing impairments
- Heart conditions
- Learning disabilities
- Mental health
- Mobility issues
- Multiple Sclerosis (MS)
- Physical disabilities
- Visual impairments
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