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Homeless and rough sleeping

If you're looking for somewhere to live or worried about losing your accommodation it's important to talk to the council as soon as possible as we can provide help, advice and support to prevent you from becoming homeless.

Where to get help

The council can:

  • help you find a home (social or private)
  • help you with private rented accommodation by working with you and your landlord to resolve any tenancy issues (benefit problems, legal notices or poor housing conditions)
  • check to see if you're eligible for a deposit guarantee (a written agreement in place of a cash deposit) to help you into private rented accommodation
  • check to see if you're eligible for any housing benefits to help pay part or all of your rent
  • help you deal with legal issues if your landlord has applied for a possession order
  • talk to your friends and relatives if they've asked you to leave your accommodation
  • make referrals to supported accommodation
  • give you advice about local support and services if you're sleeping rough

For more information please either visit the Council's 1st Stop Shop, email housingoptions@plymouth.gov.uk or call 01752 668000.

View the homeless and rough sleeping directory of local services and organisations

Local support and services

Worried about someone sleeping rough?

If you're concerned about someone sleeping rough, let us know (through StreetLink) and we'll connect them to the local support and services they need.

Make a change

Why do we need to Make a Change?

In Plymouth we see people sleeping rough every week, but we know that in the winter months the risks associated with sleeping rough increase exponentially.

The issue isn't lack of goodwill or services: there is a broad range of support available in our city for people facing homelessness and sleeping rough. We are working with partners to remind people of those services and give them advice on how to make the most difference with their donations via the Make A Change campaign.

How can you help?

There are two simple actions you can take:

  1. Please download the StreetLink app and let us know about people sleeping rough (use the links above)
  2. Use the contactless tap-to-give devices around the city to donate £2 to support homeless people.

Or, if you're sleeping rough and need help, you can visit our 1st Stop shop, email CommunityConnections@plymouth.gov.uk or call 01752 668000 for more information.

Financial advice and assistance

The following organisations can provide financial advice and assistance:

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