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Sleep Helpline

The National Sleep Helpline is run by The Sleep Charity, providing information and advice to people across the UK.

Contacts details

Address:Kale Lodge
Woodfield Park
Tickhill Road
DN4 8QN
Get Directions View on Google Maps

At any given time up to 40% of adults and 50% of children (this rises to 80% with a SEND diagnosis) have difficulties with their sleep. Yet in a recent survey, almost 60% of adults felt there was a lack of support for sleep issues. Sleep problems can leave people feeling isolated and lonely.

Our free helpline is run by trained sleep advisors, many of who are specialists in working with SEND. We can talk to young people directly, or parents (we can also talk to adults about their sleep issues).

Who do we support on the helpline?

  • Adults
  • Parents of children 12 month upwards
  • Young People
  • Healthcare professionals
  • Shift workers

What we can help with

Our trained sleep advisors can help with lots of queries and concerns about your sleep including:

  • Struggling to fall asleep, staying asleep or waking too early
  • Sleep hygiene guidelines
  • Anxiety and stress at bedtime
  • Children's sleep issues
  • Teen sleep problems

What we can't help with

We are not medical professionals so unfortunately can't advise on the following:

  • Sleep disorders such as chronic insomnia, sleep walking
  • Underlying medical issues
  • Mental health problems
  • Suicidal thoughts
  • 0-12 month old sleep - please contact our friends at The Lullaby Trust

The National Sleep Helpline is NOT a crisis service. If you need urgent crisis support, please contact NHS 111, your own GP, Samaritans on 116 123 or go to your local A&E department if you require emergency support.

Price: Free
Based: Nationally based
  • Everyone, over 18 years old

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