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Volunteering with Plymouth Information Advice and Support Service (PIAS)

Plymouth Information Advice and Support Service (PIAS) provides information, advice, and support relating to Special Education Needs and Disabilities (SEND) for parents, carers, children, and young people within Plymouth. They recruit volunteers once a year to support them with their work.


The roles PIAS has vary but include:

  • answering phone calls and providing a calm, caring response
  • signposting parents, carers, and professionals to information on the Local Offer and PIAS website
  • attending events across the city to raise awareness of the team and what it offers

Would this role suit you?

You need to be:

  • over 18
  • calm, friendly, and approachable
  • be available for a morning or afternoon slot regularly
  • have lived experience, understanding or interest in SEND
  • be able to attend training sessions

What PIAS provides

  • full training and ongoing support
  • travel expenses can be reclaimed
  • be part of a caring, supportive team

What our volunteers say

I enjoy volunteering with PIAS as I have been on both sides of this service, the training is fun and informative although the legal training was a bit gruelling.

PIAS has supported my family many times over the years and most recently during my daughter's transition to adulthood.

I would recommend volunteering, not only does it give you a new network, training, knowledge and skills it gives you a sense of purpose and achievement and it looks good on your CV.


How to get in touch 

PIAS promotes their volunteer recruitment on the Plymouth Information Advice and Support for SEND website and on our Facebook page.



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