Buy With Confidence is designed to take the headache out of finding traders you can trust.
All the businesses registered on the web site have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.
In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records basic disclosure may also be required in some circumstances.