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Advice Plymouth

Advice Plymouth is a formal consortium of not-for-profit advice agencies, commissioned by Plymouth City Council to deliver a co-ordinated advice and information service for the people of Plymouth.

It is made up of the following organisations:

  • Citizens Advice Plymouth
  • Plymouth Guild

The service is available to people who live, work or study in Plymouth. 

How we can help

  • Benefits and Tax Credits
    If you are uncertain about which benefit you are entitled to now or in the future, or if you wish to appeal against a decision by the Department of Work and Pensions.

  • Consumer
    Your rights when you buy or sell goods. Action you can take to get money back, goods replaced, or repaired.

  • Employment
    Employer and employee rights and responsibilities, including health and safety aspects, unfair dismissal, redundancy, discrimination, holidays, wages etc.

  • Housing
    Your rights and status as a tenant.  What you can do if you are homeless or in unsuitable accommodation. 

  • Legal
    Explain your legal rights, court procedures, legal documents etc.

  • Money & Debt
    Do you need help with dealing with your debts, support with budgeting and managing your money.

  • Relationships
    Your rights and responsibilities in an unmarried or married relationship, including children.

  • Tax
    Do you pay tax on savings? Compensation, redundancy, pay etc.

  • Water Debt Gateway 
    If you have a debt with South West Water and need help, the FreshStart team are here to help you find a solution.

For more information about Advice Plymouth, and how we can help you, please view our website and contact us.

Who to contact

Telephone
03444 111 444
Website
www.adviceplymouth.org.uk/
Notes

Helpline open

  • Monday to Friday, 9am to 6.30pm
  • Saturday 9am to 1pm
Parent Organisation
Twitter
https://twitter.com/Advice_Plymouth

Where to go

Name
Ernest English House
Address
Buckell Street
Plymouth
Plymouth
Postcode
PL1 2DA
Notes

To speak to someone face to face about your enquiry, please come to Ernest English House. We're open between Monday and Friday, 9am to 5pm.

Other Details

Costs

Details
Free

Availability

Referral required
No

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