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Plymouth Energy Community

We help you take control of energy issues, keeping you warmer and saving you money.

Contacts details

Address:Ballard House
West Hoe Road
Telephone number: 01752 477117

Are your gas and electricity bills causing you to worry? Do you have cold draughts, or heating difficult to control? There are many things that you can do, even if someone else owns your home.

Our trained, friendly advisors can:

  • Offer advice online or on the phone
  • Visit you in your home
  • Attend a group or drop in
  • Come along to community events
  • Give training sessions and workshops

Residents - call or email the Energy Team for help.

Organisations - please complete our referral form and send to

How we can help

Covid-19 information - support from energy suppliers

Advice on how to get help during the crisis.

Energy advice 

Understand energy and how to use it well.


We can talk to suppliers for you.

Private landlord responsibilities

We can work with you to resolve problems.

Heating & boilers

Everyone should have a warm and healthy home.


One of the most effective ways to save money and energy.

Simple changes

Small steps can make a big difference.


About us

Plymouth Energy Community is our over-arching charitable organisation, responsible for most of our day to day activities. It is supported by PEC Renewables and PEC Homes. Click on the links below to view the Boards, governing documents and purpose of each organisation.

  • Plymouth Energy Community 
    Our over-arching charitable organisation, responsible for most of our day to day activities. Read More
  • PEC Renewables
    Funding community-owned renewable energy projects, generally on schools and local organisations. Read More
  • PEC Homes 
    Building and retrofitting community-owned affordable, zero-carbon homes in Plymouth. Read More


Price: Free
Based: Plymouth

When is it on:   Monday to Friday 9am - 5pm

We do not offer a drop-in venue as our office is not always staffed. If you need to make an appointment or would like to speak to someone, please contact us by email or phone and we will be happy to arrange a visit.

If you are a frontline worker, please complete an Energy Team referral form and send to: If you are a resident and need support, please call 01752 307247 or email:
  • 17 to 25 years old
  • 26 to 64 years old
  • 65+
  • Carers

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