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Communication Interaction Team

The Council's Communication Interaction Team works with children and young people who have speech, language, and communication needs (SLCN). This includes children and young people with social communication needs and/or are on the Autism Spectrum (ASC) and children with Developmental Language Disorder (DLD).

Contacts details

Address:Ballard House
26 West Hoe Road
Telephone number: 01752 668000

What we do

The Communication Interaction Team is a small team of highly qualified and experienced teachers and specialist support workers. We work closely with children, young people, schools and parents.

The Communication Interaction Team provides consultation (PDF) [345KB]  with schools, assessment and advice on strategies and resources to promote positive outcomes for children and young people.  We follow the Graduated Approach.

In addition, our role usually involves joint working with a range of other professionals, including The Educational Psychology Service and Speech and Language Therapists, as part of a Team Around the Child or Young Person.

The Communication Interaction Team cover the following:

Training offer and support for school staff and professionals

The Communication Interaction Team works closely with schools to offer a range of training courses and support for school staff and professionals. Training needs can be discussed and agreed during a consultation meeting or schools can contact their Communication Interaction Team link person directly.

How to request advice and support

To access our services, a Request More Help form will need to be completed. This usually follows a consultation between the CIT link person assigned to the school and the Special Educational Needs Coordinator at the school.

Once completed, the Request More Help form must be sent via email to to be processed, along with a Speech, Language, and Communication Checklist and any other supporting evidence. 

It is essential that the Request More Help form reflect the steps already taken, following a Graduated Approach to Inclusion.

We might not accept the request if there is insufficient evidence of needs and steps already taken.

Request for involvement form (Word doc) [118KB]

Speech and Language Communication Needs Checklist (Word doc) [169KB]

Plymouth also has an Early Help and SEND Advice Line through which you can book a conversation with a Family Support Worker to talk about any worries or questions you may have.

Resolving disagreements, mediation and making complaints

We welcome feedback on any concerns and will respond promptly to try to discuss and plan a way forward. If there is no resolution at an initial stage we follow Plymouth City Council policies and procedures. To get in touch, please email


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Plymouth uses an orange 'Local Offer icon' to show services that define themselves as suitable for children and young people with SEND. These are part of Plymouth's SEND Local Offer. We recommend that you contact the service provider to make sure the service is suitable for your child or young person.

Age range
  • Early Years - 0 to 5 years
  • Primary - 5 to 11 years
  • Secondary - 11 to 18 years
  • Preparing for Adulthood

  • Price: Free
    Based: Plymouth
    • 0 to 1 years old
    • 5 to 11 years old
    • 12 to 16 years old
    • 1 to 2 years old
    • 2 to 3 years old
    • 3 to 4 years old
    • 4 to 5 years old
    • 17 to 25 years old
    • Autism
    • Communication impairments

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