Toggle menu

Plymouth Early Help and SEND Advice Line

The Council has an Early Help and SEND advice Line through which you can book a conversation with a Family Support Worker to talk about any worries or questions you may have.

Contacts details

Address:Ballard House
26 West Hoe Road
Telephone number: 01752 668000
Get Directions View on Google Maps

Do you need support or advice about your family or situation?

Or, are you a practitioner who wants to get some advice about a family you are working with?

We are able to offer support with: 

  • education worries
  • emotional wellbeing
  • parenting guidance
  • queries about the SEND process
  • relationship worries
  • school attendance
  • SEND concerns
  • social and emotional development

We will not be able to refer to a service or for support or speak to another agency directly on your behalf but we will be able to signpost you to what support is available to you across the city. If you are interested in attending one of the programmes available within targeted support we can discuss this further with you and support you in your nomination. 

If it is felt through the conversation you require further support from a specialist within one of our teams we may need to arrange a further call back for you. 

This call back system should not be used for any safeguarding concerns; for safeguarding concerns please call the Plymouth's Multi Agency Safeguarding Hub on 01752 668000.

Book an appointment with a Family Support Worker

For urgent safeguarding concerns, please call 01752 668000, or 01752 346984 out of hours.


Is the information correct?

Let us know if the information on this page is wrong and needs to be updated.

Want to create a page on the Plymouth Online Directory?  Register for free and add a page - it only takes a few minutes.


Plymouth uses an orange 'Local Offer icon' to show services that define themselves as suitable for children and young people with SEND. These are part of Plymouth's SEND Local Offer. We recommend that you contact the service provider to make sure the service is suitable for your child or young person.

Age range
  • Early Years - 0 to 5 years
  • Primary - 5 to 11 years
  • Secondary - 11 to 18 years

  • Based: Plymouth
    • Everyone, under 18 years old

    Back to search

    Share this page

    Share on Facebook Share on Twitter Share by email