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Plymouth Early Help and SEND Advice Line

Plymouth has an Early Help and SEND Advice Line through which you can book a conversation with a Family Support Worker to talk about any worries or questions you may have.

Contacts details

Address:Ballard House
26 West Hoe Road
Telephone number: 01752 668000
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Do you need support or advice about your family or situation?

Or, are you a practitioner who wants to get some advice about a family you are working with?

We are able to offer support with: 

  • education worries
  • emotional wellbeing
  • parenting guidance
  • queries about the SEND process
  • relationship worries
  • school attendance
  • SEND concerns
  • social and emotional development

We will not be able to refer to a service or for support or speak to another agency directly on your behalf but we will be able to signpost you to what support is available to you across the city. If you are interested in attending one of the programmes available within targeted support we can discuss this further with you and support you in your nomination. 

If it is felt through the conversation you require further support from a specialist within one of our teams we may need to arrange a further call back for you. 

This call back system should not be used for any safeguarding concerns; for safeguarding concerns please call the Plymouth's Multi Agency Safeguarding Hub on 01752 668000.

Book an appointment with a Family Support Worker

For urgent safeguarding concerns, please call 01752 668000, or 01752 346984 out of hours.


Plymouth Local Offer homepage

This page is part of Plymouth's Local Offer and was last updated on 10 May 2023.

Age range
  • Early years - 0 to 5 years
  • Primary - 5 to 11 years
  • Secondary - 11 to 18 years

  • Based: Plymouth
    • Everyone, under 18 years old

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