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Plymouth Educational Psychology Service

Educational Psychologists have expertise in psychological theory and research that helps to understand how children and young people develop, learn, think, feel, and behave. 

Contacts details

Address:Ballard House
26 West Hoe Road
Telephone number: 01752 224962

Read our service updates and signposting to resources for links to documents and websites that you might find useful.

What we do

Educational Psychologists use psychology to support the educational progress, development, mental health and wellbeing of children and young people from 0-25 years with complex special educational needs and, or a disability. The range of specialist psychological skills and knowledge covers the four areas of need identified in the Special Educational Needs and Disability Code of Practice.  These are: 

  • Communication and interaction 
  • Cognition and learning
  • Social, emotional and/or mental health
  • Sensory and/or physical 

We are funded by Plymouth City Council to provide a free service to educational settings for statutory assessment and review of children's needs and specific areas of core work that underpin this as part of SEN support. We are registered with the Health and Care Professions Council (HCPC).

  • We support families, early years settings, schools and colleges. Our role usually involves joint working with a range of other professionals as part of a Team Around the Child or Young Person.
  • The service also supports a wide range of needs by providing training, consultation and project work for adults, such as carers, teachers and early years practitioners, who work with children and young people.
  • The Educational Psychology Service provides critical incident and trauma support as part of our core offer. A critical incident is defined as a sudden and unexpected event that has the potential to overwhelm the coping mechanisms of a whole school or members of the school community. 

    Educational Psychology Service Critical Incident Response Pack - Plymouth City Council Educational Service (PDF) [1MB]
  • We conduct research and evaluation projects in order to achieve high-quality provision for children and young people.
  • Educational Psychologists provide consultation, assessment and advice on strategies to promote positive outcomes. We undertake psychological assessment for all children and young people with special educational needs who require a statutory Education Health and Care Plan. 

Examples of specific approaches include: 

  • Consultation for individuals and groups
  • Solution-focused approaches
  • Clinical supervision
  • Person-centred planning
  • Precision teaching
  • Motivational interviewing
  • Restorative approaches
  • Understanding working memory
  • Dynamic assessment
  • Therapeutic approaches, for example, cognitive behavioural psychology, narrative approaches and personal construct psychology

Training offer and support for school staff and professionals 

The Plymouth Educational Psychology Service works closely with local schools and colleges to offer a range of training courses and support for school staff and professionals.

The following training offers and resources are part of,  and support The Wellbeing for Education Return and Recovery project, which endeavours to provide tools and support to enable education staff to protect and strengthen their whole school or college's resilience to the wellbeing and mental health impacts of the COVID-19 pandemic.

Video interaction guidance

This is a nationally recognised therapeutic intervention for schools and families.

We have a number of trainee Educational Psychologists on placement as part of their Doctoral professional training. They work closely with and are supervised by experienced Educational Psychologists.

How to request support including Traded Services

We accept requests for involvement from schools who'll have discussed the reasons for this and gained consent from parents/carers or young people over the age of 16years.  If a parent/carer or young person is considering whether our involvement would be beneficial, they should first approach the school or college SEN co-ordinator (SENCO) to discuss if this would be appropriate.  In exceptional circumstances, they may wish to contact the Psychology Service directly.

Email or call 01752 224962.

Plymouth City Council Educational Psychology Service Brochure (PDF) [88KB] (opens new window)

Plymouth City Council Educational Psychology Service Supervision Offer (PDF) [157KB] (opens new window)

Resolving disagreements, mediation and making complaints

We welcome feedback on any concerns and will respond promptly to try to discuss and plan a way forward. If there is no resolution at an initial stage we follow Plymouth City Council policies and procedures. 

Age range
  • Early years - 0 to 5 years
  • Preparing for Adulthood
  • Primary - 5 to 11 years
  • Secondary - 11 to 18 years

  • Price: Free, unless part of a traded service
    Based: Plymouth

    Monday to Thursday, 9am to 5pm

    Friday 9am to 4.30pm

    Those living within Plymouth City Council boundaries, contact is usually made via a school, setting or support service. In exceptional circumstances parents/carers or the young person themselves may wish to contact the Psychology Service directly.
    • 0 to 1 years old
    • 1 to 2 years old
    • 12 to 16 years old
    • 17 to 25 years old
    • 2 to 3 years old
    • 3 to 4 years old
    • 4 to 5 years old
    • 5 to 11 years old
    • Cognition and learning
    • Communication impairments
    • Physical and sensory
    • Social emotional mental health

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