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Deaf and Hearing Impairments - Plymouth Advisory Team for Sensory Support (PATSS)

The Council's Communication Interaction Team provides support for children who have a total of partial loss of their hearing.

Contacts details

Address:Ballard House
26 West Hoe Road
Telephone number: 01752 305252
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How we can help

We provide:

  • ongoing assessment of a deaf child's functional listening
  • social and emotional support to families
  • opportunities for children and family members to understand deafness and develop ways a deaf child or young person can be included
  • environmental checks and advice on how to improve listening environments
  • practical and educational advice to families/carers, early years settings and schools (including specialist provision)
  • support for pupils/families/schools at key times (for example transition between schools)
  • deaf awareness training for peer groups and adults who come into contact with a deaf child or young person (including wider family members)
  • training for parents and professionals
  • direct teaching to deaf children
  • guidance on accessing the curriculum (including sensory/experiential curriculum)
  • support to help a child or young person's independence skills and social/emotional well-being
  • progress monitoring and target setting
  • signposting to other organisations
  • access to deaf adults as positive role models to promote emotional wellbeing in deaf children and have confidence in who they are

We work closely with the following organisations and professionals:

  • ear, nose and throat consultants
  • speech and language therapists
  • special educational needs coordinators (SENCo)
  • school based staff
  • educational Psychologists
  • physiotherapists
  • volunteers (for example Plymouth Deaf Children's Society)
  • parent support advisors
  • paediatricians
  • cochlear implant team members
  • audiology
  • Sensory Solutions

How to request support

To request support please call 01752 668000.

Medical information is required which we use with a visual assessment (where relevant) and criteria from the National Sensory Impairment Partnership to decide on the level of support given.


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Age range
  • Early Years - 0 to 5 years
  • Preparing for Adulthood
  • Primary - 5 to 11 years
  • Secondary - 11 to 18 years

  • Based: Plymouth
    Must live in Plymouth or attend a Plymouth school.
    • 0 to 1 years old
    • 5 to 11 years old
    • 12 to 16 years old
    • 17 to 25 years old
    • 1 to 2 years old
    • 2 to 3 years old
    • 3 to 4 years old
    • 4 to 5 years old
    • Communication impairments
    • Hearing impairments

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