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How to report adult abuse or neglect

If you're worried an adult is being abused or neglected, even if you're unsure, please report it. 

Call 999 if the person is in real danger now

Report adult abuse

If you want to speak to someone call 01752 668000 and choose the adult social care option or call 101 to report it to the police.

What to report

When you get in touch with the council they will ask you some questions such as:

  • the name and date of birth of the person you're worried about
  • their address and contact details
  • why you think they're at risk or being abused

Types of abuse

Adult abuse takes many forms including:

  • physical abuse such as hitting, slapping or pushing
  • neglect such as not being cared for properly, ignoring medical or physical needs, not having enough food, water or heating
  • emotional or psychological abuse such as shouting or swearing, threats or intimidation, not being allowed to see friends and family or make your own choices
  • sexual abuse such as unwanted touching, kissing or sexual intercourse or sexual contact without consent or with pressured consent
  • financial abuse such as theft, forcing someone to sign over money or property, making financial transactions without consent
  • discriminatory abuse such as comments about someone's disability, age, illness or sexual orientation
  • domestic abuse such as controlling, forceful or threatening behaviour, honour based violence and female genital mutilation
  • modern slavery such as human trafficking and forced labour

Adults at risk

An adult at risk is someone aged 18 years or over who might not be able to look after themselves, protect themselves from harm or stop themselves being exploited. They may:

  • have a mental health problem or illness including dementia
  • be involved with drug or alcohol abuse
  • have a physical or learning disability
  • be old and frail
  • not be able to speak up for themselves
  • neglect themselves and/or their home

What we do when we get a report

We'll make enquiries and collect as much information as we can from other agencies involved. We'll take into account the wishes of the person you're worried about and the seriousness of the situation.

We'll offer them information and advice so they can make a choice about any help they need or action they want to take. If they can't make an informed choice, we'll take action to support and protect them in their best interest.


Tricky Friends

'Tricky Friends' is a short animation to help people to understand what good friendships are, when they might be harmful, and what they can do.

It is important that people with learning disabilities and autism, those who have cognitive difficulties, and also children and young adults, have positive opportunities to make and maintain friendships. This is designed to help them to do this, to reduce the risk of harm and exploitation in groups who may be less able to recognise the intentions of others, and to raise awareness of issues like exploitation, County Lines and cuckooing.

The animation is only 3 minutes long and can be used with or by anyone - carers, family, organisations, groups.


Safeguarding advice for professionals 

Keeping people safe is important. All organisations need to do safeguarding well. Everyone needs to be involved. These resources will help you make plans and carry them out.

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